B2B Policies

Our wholesale policies are designed to make ordering, fulfillment, and resale expectations clear for every Melville Candy customer. Review the information below before placing an order or submitting a request.

Wholesale Terms & Conditions

Review order minimums, payment terms, cancellations, shipping, freight, damages, resale requirements, product storage, and other wholesale terms.

View Wholesale Terms

Back Order Policy

Learn how unavailable items, seasonal products, split shipments, substitutions, and back order payments are handled.

View Back Order Policy

Donation Requests

Qualified 501(c)(3) nonprofit organizations may request a product donation for raffles, silent auctions, fundraising events, and charitable programs.

Review Policy & Apply

Selling Resources

Approved wholesale customers can access current catalogs, sell sheets, price lists, and other selling resources after signing in.

View Selling Resources

Privacy Policy

Learn how Melville Candy Company collects, uses, discloses, retains, and protects personal information across its retail and wholesale websites.

View Privacy Policy

Website Terms of Use

Review the terms governing website access, accounts, acceptable use, orders, content, and related services.

View Website Terms of Use

Questions about an existing wholesale order can be sent to orders@melvillecandycompany.com or directed to 1-800-638-8063, Monday through Friday, 9:00 AM to 5:00 PM Eastern Time.