Website Terms of Use
Last updated: September 1, 2026
These Website Terms of Use ("Terms") govern access to and use of melvillecandy.com, melvillecandywholesale.com, and related websites and services operated by Melville Candy Company ("Melville Candy," "we," "our," or "us").
By accessing or using our websites, creating an account, submitting an application, or placing an order, you agree to these Terms. If you do not agree, do not use our websites or services.
Eligibility and Business Authority
You must be legally able to enter into a binding agreement to use our websites. If you use a website or account for a company or other organization, you represent you are authorized to act for and bind the organization to these Terms.
Accounts and Account Security
You are responsible for providing accurate, current, and complete information and for keeping account credentials confidential. You are responsible for activity occurring through your account, except where prohibited by law.
Contact us promptly if you believe an account has been accessed without authorization. We may require verification before restoring access or changing account information.
Wholesale Applications and Accounts
Submitting a wholesale application does not guarantee approval. We may approve, deny, suspend, limit, or close a wholesale account based on eligibility, business type, sales channels, account activity, or compliance with applicable policies.
Wholesale pricing, checkout access, payment terms, sales-channel permissions, and product assortments are available only after approval and may vary by account. Marketplace or third-party channel approval may be limited to specific products and sales channels.
Permitted Use
You may use our websites only for lawful personal or business purposes consistent with these Terms and other applicable policies.
You may not:
- Use a website or account for fraud, unlawful activity, or unauthorized resale.
- Provide false or misleading account, business, tax, resale, payment, or order information.
- Attempt to access another person's account or restricted website functionality.
- Interfere with website security, operation, performance, or availability.
- Introduce malicious code, automated attacks, or other harmful technology.
- Scrape, copy, harvest, or use website content or data through automated means without written permission, except as permitted by law.
- Reverse engineer, bypass, or defeat access controls, pricing restrictions, or technical protections.
- Use our names, logos, product images, trademarks, or other content in a misleading or unauthorized manner.
Product Information, Pricing, and Availability
We work to present accurate product descriptions, images, pricing, availability, weights, dimensions, and other information. Actual colors, packaging, appearance, or details may vary, and we do not guarantee all information is error-free or complete.
Prices, promotions, product assortments, and availability may change without notice. We may correct errors, update information, limit quantities, decline an order, or cancel an order affected by an error or availability issue. If payment was collected for a canceled item, the applicable amount will be refunded.
Orders and Additional Terms
An order confirmation acknowledges receipt of an order and does not constitute final acceptance. We may accept, decline, adjust, or limit an order as permitted by law and applicable sales terms.
Retail purchases are also governed by the retail shipping, return, refund, and other policies displayed on melvillecandy.com.
Wholesale purchases are also governed by the following policies:
If these Website Terms conflict with terms applying specifically to an order or approved wholesale account, the more specific order or account terms will control for the applicable transaction.
Intellectual Property
Our websites and their text, product names, designs, graphics, logos, photographs, videos, icons, software, layout, and other content are owned by or licensed to Melville Candy and are protected by intellectual property laws.
We grant you a limited, revocable, nonexclusive, nontransferable right to access and use our websites for their intended purpose. No ownership rights are transferred. Any use beyond this limited permission requires prior written approval.
Reviews, Feedback, and Submitted Content
If you submit a review, photograph, comment, suggestion, or other content, you represent you have the right to provide it and it does not violate another person's rights or applicable law.
You grant Melville Candy a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, display, and distribute submitted content in connection with our business, websites, products, and marketing, subject to applicable law and our Privacy Policy.
We may remove submitted content considered unlawful, misleading, offensive, infringing, or inconsistent with these Terms.
Third-Party Services and Links
Our websites may use or link to third-party services, websites, payment options, account tools, social platforms, or other resources. We do not control and are not responsible for independently operated third-party content, availability, security, or practices. Your use of third-party services may be governed by separate terms and policies.
Privacy
Our collection and use of personal information are described in our Privacy Policy.
Website Availability
We may modify, suspend, restrict, or discontinue any website feature or service at any time. We do not guarantee uninterrupted, secure, or error-free access.
Disclaimers
To the fullest extent permitted by law, our websites and website content are provided on an "as is" and "as available" basis. We disclaim implied warranties concerning website operation, availability, accuracy, merchantability, fitness for a particular purpose, and noninfringement, except where a warranty cannot be excluded by law.
Nothing in these Terms excludes product warranties or consumer rights which cannot legally be excluded or limited.
Limitation of Liability
To the fullest extent permitted by law, Melville Candy and its owners, officers, employees, agents, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from website use or inability to use a website.
Where liability cannot be excluded, our liability will be limited to the maximum extent permitted by applicable law. These limitations do not apply to liability which cannot legally be limited.
Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Melville Candy and its owners, officers, employees, agents, and affiliates from claims, losses, liabilities, and expenses arising from your unlawful use of a website, violation of these Terms, infringement of another party's rights, or misuse of an account.
Suspension and Termination
We may suspend or terminate website or account access if we reasonably believe you violated these Terms, another applicable policy, or the law, or if action is needed to protect customers, our business, or website security. Provisions intended by their nature to survive termination will remain in effect.
Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts and applicable federal law, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Changes to These Terms
We may update these Terms to reflect changes in our websites, services, business practices, or legal obligations. Updated Terms will be posted with a revised date. Continued use after an update constitutes acceptance of the revised Terms where permitted by law.
Severability and No Waiver
If any provision is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of our right to enforce it later.
Contact Us
Questions about these Terms may be submitted through the applicable website: